Customer Terms
Terms and Conditions
These terms apply to purchases, payment links, website checkout orders, delivery arrangements, and customer support transactions with PickleBola Sporting Goods Shop in the Philippines.
Last updated: August 29, 2026
Business Information
Orders and Payment
Order Acceptance
Order Review
Orders are subject to confirmation, payment verification, and stock availability. We may contact the customer to verify order details before fulfillment.
Payment
Online payments may be processed through third-party payment providers. Payment approval does not prevent review for fraud, stock issues, duplicate orders, or incorrect order details.
Customer Details
Customers are responsible for providing accurate contact, billing, and delivery information. Delivery delays caused by incorrect or incomplete details may require additional coordination or fees.
Shipping and Delivery
PickleBola arranges nationwide delivery through J&T Express, SPX Express, LBC Express, and GoGo Xpress. Eligible routes may also use Grab, Lalamove, or Transportify depending on the order, destination, payment method, and service availability.
Delivery schedules depend on destination, courier capacity, weather, holidays, and customer availability. PickleBola provides reasonable tracking and delivery coordination after a shipment is accepted by the courier.
Customer Care
How We Support You
For order, payment, product, delivery, return, refund, or warranty support, email hello@picklebola.ph with the order reference, payment reference if available, photos or videos where relevant, and a clear description of what you need.
We review the relevant order, payment, courier, product, and supporting records so we can provide clear next steps and an appropriate response under the applicable store, courier, payment-provider, or manufacturer terms.