Privacy Notice
Privacy Policy
This policy explains how PickleBola Sporting Goods Shop collects, uses, stores, shares, and protects customer information in line with the Philippine Data Privacy Act of 2012.
Last updated: July 21, 2026
Information We Collect
Order Details
Name, email address, phone number, billing details, delivery details, product selections, order notes, and customer messages.
Payment Records
Payment status, payment reference, transaction records, fraud checks, and payment provider confirmations. Full card details are handled by the payment provider, not stored by this website.
Website Data
Technical data such as IP address, browser, device, pages visited, cookies, and similar information used for security, analytics, and site performance.
Use of Information
Why We Process Data
We use customer information to process orders, verify payments, arrange delivery, provide customer support, handle returns and refunds, assist with warranty concerns, prevent fraud, maintain accounting and transaction records, and comply with legal or regulatory requirements.
We may also use contact details to respond to inquiries, provide order updates, and communicate service-related information connected with a customer’s transaction or request.
Sharing, Storage, and Retention
We may share necessary information with payment processors, couriers, fulfillment partners, website service providers, professional advisers, regulators, or authorities when needed for order processing, delivery, support, compliance, or dispute handling.
Records are retained only for as long as reasonably necessary for business, accounting, tax, legal, warranty, fraud prevention, and dispute resolution purposes. We use reasonable administrative, technical, and organizational safeguards to protect personal information.
Your Rights
Data Subject Requests
Under the Philippine Data Privacy Act, customers may have rights to be informed, access their personal data, request correction, object to certain processing, request erasure or blocking when warranted, request data portability, and file a complaint with the National Privacy Commission.
For privacy requests, email hello@picklebola.ph. We may need to verify identity and retain certain transaction records where required by law or legitimate business obligations.